Paperless Civil Service
Federal government sets December 2025 target
Summary
- Head of Service says all MDAs will go fully digital by year-end
- Eleven ministries have already implemented paperless operations
- Civil Service Week to feature international conference and awards
Abuja, Nigeria — The federal government has announced that the Nigerian Civil Service will go fully paperless by December 31, 2025, in line with ongoing reforms under the Federal Civil Service Strategy and Implementation Plan (FCSSIP) 2021–2025.
Dr. Didi Esther Walson-Jack, Head of the Civil Service of the Federation, made the announcement on Wednesday at a briefing in Abuja to commemorate the 2025 African Public Service Day and Civil Service Week. She said the transition to digital operations is a key pillar of the reform agenda and that the Office of the Head of Service has already adopted paperless operations.
“Even before I assumed office, the OHCSF had already gone paperless. We are now working to accelerate this transformation across all MDAs,” she said.
According to her, eleven ministries, including the Federal Ministry of Health, have launched their Enterprise Content Management Systems (ECMS), with others at various stages of implementation.
“We have engaged partners to help fund digital transitions in some of the ministries. The race to December 31, 2025, is on, and with hard work and God’s grace, the Nigerian Civil Service will be fully paperless,” she added.
Speaking on the 2025 Civil Service Week, Dr. Walson-Jack outlined a range of events including wellness activities, religious services, a study tour, and a social gathering for civil servants. The week-long celebration will culminate in the International Civil Service Conference and a national Rewards and Recognition Awards Ceremony.
President Bola Ahmed Tinubu is expected to declare the conference open at Eagle Square, Abuja. Reform experts from countries such as the United Kingdom, Azerbaijan, Singapore, Ghana, and Nigeria will deliver keynote addresses and participate in strategic panels and interactive sessions.
Dr. Walson-Jack described the conference as a premier platform for knowledge exchange, innovation, and citizen-centred service delivery, aligning with FCSSIP25 priorities such as capability building, performance management, and digital transformation.
She thanked sponsors and partners for their support and called on private sector organisations to sponsor the event, noting that tailored packages are available to provide visibility and engagement opportunities.
The African Public Service Day, adopted in 1994 in Tangier, Morocco, is celebrated annually on June 23 to promote excellence in public administration across the continent.